June 29, 2001

 

The Murder of the Time Inc. Library

 

AOL Time Warner announced on May 31 that it will close the Research Center, effective August 31. Thirty jobs covered by the Guild are being eliminated, together with some half-dozen jobs described as management positions. Database and archiving jobs will be retained. 

The announcement was made to the appalled library staff by George Vollmuth, Time Inc. vice president for finance and administration. Before the announcement, the Research Center staff had never met Vollmuth, and they had no idea who he was. Of course, the staff had no inkling that the demise of the Research Center was impending. 

According to management, Time magazine and the Fortune Group (which includes Fortune, Money, FSB, Business 2.0, Mutual Funds magazines) are the main financial supports of the Research Center. Eliminating the center was a financial decision. Those divisions will establish their own dedicated libraries, hiring from among the job- eliminated staffers in the Research Center. Time plans to use about six people; Fortune, about nine. Where they will be situated and how the new centers will operate has not been announced. 

In fact, other divisions of AOL Time Warner also help keep the Research Center staff so busy: to name some, HBO, In Style, Entertainment Weekly, Little Brown, the corporation’s various Public Affairs groups, Consumer Marketing, Strategic Planning, Ad Sales, Custom Publishing, Consumer Research, Life magazine books, Fortune Conferences, Group Senior Management, Warner Books, Warner Music, Book of the Month Club, and AOL itself.  People magazine, although it has its own library, makes extensive use of the Research Center's Bio files. And ironically, even following the May 31 announcement, divisions of AOL made calls to the Research Center asking to open accounts. 

Outrage and Disbelief 

Throughout the Time & Life Building, news of the decision to close the Research Center was met with dismay and anger. The Time Inc. Research Center--formerly called the Library and often still referred to that way--has been a cornerstone of journalism here for decades. The staff's dedication and professional skills have been instrumental in creating and maintaining our reputation for fine journalism. Everyone engaged in editorial work here relies on the staff and respects the work they do. 

Evidently higher management fails to share that respect--either for the research staff or for the journalistic excellence and integrity that the library has come to symbolize. Not only does management seem to believe the Research Center is an unnecessary frill that's not worth the money, but as of June 27, it has not even bothered to issue a company-wide memo announcing that the library is being dissolved. 

The research staff collectively represents centuries of service and dedication to Time Inc. 

They deserve far better. 

The magazines deserve better as well. How will some 15 people provide the service of the quality that the magazines have taken for granted for so long? 

The Future of Journalism at Time Inc.? 

The outside world reacted to the announcement with the same shock that was felt in the Time & Life Building. The Columbia Journalism Review assigned a writer to investigate what AOL's acquisition of Time Warner will mean for the quality of Time Inc.'s journalism. And The New York Times' headline, “A Time Inc. Tradition Will Close Its Doors,” drew wide attention and made the Research Center’s death a topic discussed well beyond the journalistic community. 

The corporate managers of AOL are choosing their bottom line at the expense of journalistic excellence. But the tradition established here by Henry Luce stressed excellence as well as profit, and created both, giving Time Inc. its reputation and its financial stature. They are intertwined. 

Steve Case, AOL’s chairman, has hung Luce’s portrait in his office.  Yet many have feared that AOL, valuing the magazines only as "content," cares little about the nature of that content. Closing the Research Center sends the signal that indeed, AOL is not concerned with excellence--not if it costs anything. 

The Guild urges management to reconsider the decision to close the Research Center.

 

 

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